Privacy Policy

Effective Date: 2/19/2026
Website: https://flexifylabs.co
Company: Flexify Labs LLC

1. Who We Are

Flexify Labs operates https://flexifylabs.co. We are a creative digital design and print studio offering physical print products, custom artwork, and related web services.

For privacy-related questions, contact:
Email: nick@flexifylabs.co

2. Information We Collect

We collect personal data only when necessary to provide our services.

This may include:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party payment processors)
  • Uploaded images and files submitted for print orders
  • IP address and browser user agent
  • Account login information (if applicable)

3. Customer Image Uploads (Important)

When you place a photo print or custom product order, you may upload images or design files.

How Uploaded Images Are Used

Uploaded images are used solely for:

  • Fulfilling your order
  • Printing your selected product
  • Providing customer support related to your order

We do not sell, license, or publicly distribute your uploaded images.

Storage & Retention

  • Uploaded images are stored securely on our hosting provider’s servers.
  • Images are retained only as long as necessary to fulfill the order and address any customer service issues.
  • We may delete uploaded images after order completion unless needed for reprints, dispute resolution, or legal compliance.

Your Responsibility

We recommend:

  • Removing embedded location data (EXIF GPS metadata) from images before uploading.
  • Uploading only images you own or have permission to reproduce.

Flexify Labs is not responsible for copyright violations resulting from images uploaded by customers.

4. Comments

When visitors leave comments/reviews on the site, we collect:

  • Data shown in the comments/review form
  • Review images (stored via third-party)
  • Visitor IP address
  • Browser user agent string (to assist with spam detection)

An anonymized string (hash) created from your email address may be sent to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/.

After approval, your profile picture may be visible publicly next to your comment.

5. Cookies

We use cookies to improve user experience.

Comment Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year.

Login Cookies

If you visit our login page:

  • A temporary cookie checks if your browser accepts cookies.
  • Login cookies last two days.
  • Screen preference cookies last one year.
  • Selecting “Remember Me” extends login persistence to two weeks.
  • Logging out removes login cookies.

Editor Cookies

If you edit or publish content, a cookie storing the post ID is saved for one day.

6. Embedded Content

Articles or pages may include embedded content (e.g., YouTube videos, Instagram posts, etc.).

Embedded content behaves as if you visited the external site directly. These sites may:

  • Collect data about you
  • Use cookies
  • Track interactions
  • Monitor engagement

We do not control third-party privacy practices.

7. Payments

Payments are processed securely through third-party provider Square.

We will securely store credit card numbers on our servers ONLY if a user opts to create an Account through the website portal.

8. Who We Share Your Data With

We share data only when necessary to operate our business:

  • Payment processors
  • Shipping carriers (for order fulfillment)
  • Hosting providers
  • Spam detection services

If you request a password reset, your IP address will be included in the reset email.

We do not sell personal data.

9. Data Retention

  • Order records are retained for accounting and legal compliance.
  • Comments and metadata are retained indefinitely.
  • Registered user profile information is stored until the user deletes their account or requests removal.

Uploaded customer images are retained only as long as operationally necessary.

10. Your Rights

If you have an account or have placed an order, you may:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data

We may retain certain information for legal, accounting, or security purposes.

To exercise these rights, contact:
nick@flexifylabs.co

11. Security

We implement reasonable technical and organizational safeguards to protect personal data, including:

  • Secure hosting
  • SSL encryption
  • Limited administrative access
  • Secure payment processing

However, no online transmission is 100% secure.

12. Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services.

Uploaded images and order data may be stored on servers located in the United States or other jurisdictions depending on our hosting provider.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.